Brian Koester

Owner and CEO

Better Walker

Fueled by a love of animals and a desire to be in control of my work-life, I started a dog walking and pet sitting company in 2003. By 2009, the business had grown to include a daycare and boarding facility. The opportunity for growth was evident, but the daily management of the dog walking tasks was all-consuming. Spreadsheets for scheduling and manual invoicing were a time drain and just gave too much room for error. Communicating the daily schedule changes to staff as we grew, required more homespun systems with more opportunities for error. We had to find a better way…

BetterWalker was the solution. It revolutionized my business and issued in a period of rapid growth. The system streamlined management of scheduling, clients, and staff, and freed up admin time so I could focus on growing my business. From the first day we started with Better Walker it was evident that there was real insight into the day to day issues faced by a pet service company. In 2015 I had the opportunity to sell my company and purchase Better Walker. Since then I have brought my 13 years of experience in running a busy pet sitting and dog walking company to the further development of the system.